360 Degree Feedback
360 degree feedback or multi-rater feedback is a method and a performance-improvement and career development tool. The goal of 360 degree feedback is to provide each individual with feedback that enables them to better understand how their effectiveness as an employee, coworker, or staff member is viewed by others.
Internal and External Sources
360 degree feedback can come from across the organization. Typically it provides an employee with the opportunity to receive performance feedback from his or her supervisor and up to 8 peers, reporting staff members, and coworkers. 360 degree feedback can also be expanded to include external sources such as customers and suppliers and other stakeholders.
Organizations use 360 feedback, sometimes colloquially called "a 360", to give employees constructive feedback on their perceived strengths and weaknesses. Information is generally anonymous and the data gathered is usually shared with one person in the organization who is responsible for helping individuals create a customized developmental plan. With most 360 degree feedback process the employee also performs a self assessment.
Individual and Organizational Benefits
When implemented with care and appropriate training, a 360 gives people invaluable insight about the skills and behaviors desired in an organization to realize the corporate mission, vision, and goals. As well, the aggregate data from a 360 provides management teams or departments with information on which to build effective strategic plans and succession plans. Ultimately, the overriding goal of 360 degree feedback is to provide each employee with an objective, balanced assessment of their perceived strengths and weaknesses and relevant insight that enables them to plan their training and career development.
Benefits of a Software Solution
Web-based 360-degree software solutions can dramatically simplify the process for capturing multi-source feedback by significantly reducing resource demands. Creating an assessment, monitoring the process, and generating performance reports can be undertaken with point and click simplicity. 360-software can dramatically accelerate the assessment process through automatic personalized reminders, real-time status monitoring, intuitive user interfaces, and other innovative features that minimize the time and effort of HR professionals, evaluators, and employees.
Halogen Software provides sophisticated web-based 360 degree feedback software solutions that simplify the entire process while providing a simple approach to performance management. For more information, just contact us.
Next Employee Performance Industry Term: Career Assessment Software
