Web-Based Survey Software
Web-based survey software is rapidly being adopted as the solution of choice by organizations of all sizes and industry sectors because of its proven ability to efficiently and quickly deliver research capabilities and results to the desktop - or a palmtop. Web-based survey software harnesses the power of the web to provide a fast, interactive way to capture useful information and insight from employees or customers - whether they are located in one central office or around the world.
Key Benefits
Organizations are increasingly using web-based software because it can dramatically reduce or eliminate the administration support (and costs) associated with traditional paper-based surveys. In the time it takes to create, print, and distribute a print survey, web-based survey software can produce a complete survey ready for use including all reports. Other key benefits include the ability to significantly reduce research costs, achieve better response rates, and complete research projects more quickly and cost effectively.
Support Performance Management Initiatives
For overburdened and often under resourced human resource departments, web-based survey software can be an invaluable asset enabling the organization to capture key performance data with point and click simplicity including employee evaluations, 360-degree performance appraisals, staff evaluations, customer surveys and other assessment solutions.
Key Characteristics
Web-based survey and feedback solutions are designed to help organizations reap the full benefits of online research. Many tools can be implemented on a customer's site or the solution provider.
Desired characteristics of a web-based survey solution are feature rich operations at each stage of the survey development process - from initial survey creation and distribution through to report customization. This allows users such as Human Resources, Market Research and Information Systems options to build surveys to meet their specific data capture requirements.
Other desirable characteristics of a web-based survey solution are real-time monitoring capabilities that make it easy to administer a survey and the ability to instantly generate customized reports with the click of the mouse.
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