Accountability - Effective Managers Go First!

Author: David Maister

Overview:

From his book Strategy and the Fat Smoker, David Maister discusses how employee feedback systems, from multi rater evaluations to face to face feedback, help “managers go first” in becoming accountable for their performance, development and success. The rewards for implementing these systems are significant because as managers improve, so does the firm as a whole.

Format: PDF Pages: 8

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