Understanding The Requirements of ISO 9001:2008 Clause 6.2.2 Competence, Training, and Awareness
Author: Lorri Hunt
Overview:
This paper is aimed at organizations wishing to learn how to get the most out of ISO 9001:2008 competency training and awareness (Clause 6.2.2). It explores the intent of the clause, and provides examples for its implementation. In addition there are insights into what to consider in a Talent Management System that will support your quality system. Evaluating and choosing a Talent Management system in the context of the ISO 9001 standard will help you to meet many ISO requirements including competency requirements and an infrastructure to reduce the time required for HR to support the organization and respond to the auditor's onsite visit.